Shipping & Returns
We believe in the grace of slow, thoughtful delivery. Our shipping process is designed to preserve the delicate texture of our linen, ensuring your garments arrive in perfect condition.
Shipping Rates
We currently ship within the United States only. Standard delivery typically takes 5–7 business days. At this time, we do not offer international shipping, but we hope to expand to international destinations in the future.
Returns
We offer a 15 day window for returns. Please ensure your garments are unworn and in their original, unused condition with all tags attached. Returns are processed with care to preserve the quality of the linen fabric.
International
While we don't offer international shipping just yet, we're working toward expanding our service in the future.
Our Commitment
We prioritize the integrity of our garments. Every piece is shipped with a protective lining and a care guide to ensure your linen remains soft and beautiful for years to come.
Exchange & Returns
We accept exchanges and returns within 15 days of delivery. To initiate a return, please contact our team at contactcloudlinen@gmail.com. We will guide you through the process to ensure your Cloud Linen experience is seamless.
Return Policy
We believe in the beauty of linen and the comfort of a perfect fit. If you are not completely satisfied with your Cloud Linen piece, we are here to help.
Shipping & Care
Please note that we do not accept returns on custom orders or final sale pieces. For your garment's longevity, we recommend following our linen care guide.